SHIPPING + RETURNS
Read about our Shipping and Returns Information here.
You will receive an order confirmation email once your order has been placed. Please allow for two business days for processing of your order (a "processing" status means your order has not yet shipped). You will receive a tracking number by email once your order has been shipped.
We accept all payment methods via Stripe. Please see Stripe for rules and regulations.
Orders shipped outside of Hawaii are not subject to sales tax.
RUMI MURAKAMI will not share your information to other organizations or third parties. Any personal information your provide is confidential and used to process your order. Your email will be added to our list and you will receive information periodically about news and events. You can opt out by clicking "unsubscribe" on our promotional emails.
Standard sizing is used and fits true to size unless noted otherwise in the product description.
We try our best to continuously update our site's inventory to reflect what we have in stock but may occasionally sell out of a certain product. If an item you've ordered is unavailable, we will let you know immediately by email and adjust your order and payment.
cut to order
All our pieces are hand cut produced in small and limited runs. If there is a style you love that is no longer available or you'd like to see a style in a different fabric, let us know by emailing firstname.lastname@example.org and we'll work on finding options or create a cut-to-order product for you. Additional charge will apply for a cut-to-order product. Please contact us for details and pricing.